We are excited to announce that we are now an approved integrator with one of the leading operations management solution for...

As a business gradually grows, its aim is to continue meeting increasing market demand. The key challenge for companies...

Sid Curran, an established Owner and General Manager at Curran Plumbing, has been in the plumbing industry for over 16...

Today, we are excited to share that we have partnered with the Master Plumbers and Gasfitters Association of WA (MPGWA). Our...

Today we are excited to share that we have partnered with one of the most trusted brand names in Australia in plumbing and...

COVID-19 has been a difficult time for almost every business. With the ongoing restrictions and lockdowns across the...

Customer Service Tips - Wrap Up

by Marcel Donnelly on Jun 14, 2021 10:00:00 AM

Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...

Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...