Call Out Fees - a breakdown

by Marcel Donnelly on Jul 7, 2021 3:04:05 PM

A Call Out Fee (sometimes called Attendance Fees) is a set amount of money paid by the customer for a qualified tradesperson...

We understand tax time can be a stressful time for time poor tradespeople and business owners and we want to help. 

Customer Service Tips - Wrap Up

by Marcel Donnelly on Jun 14, 2021 10:00:00 AM

Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...

Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...

How are tradie pricebooks created?

by Marcel Donnelly on Mar 9, 2021 11:02:30 AM

Creating a pricebook requires time however maintaining the pricebook requires a commitment.

Is the thought of learning a new app stopping you from improving your business?

We have 200 reasons to start today and...

FlatRateNOW Dashboard will provide you business clarity. By breaking down your business into easy to understand stats, you...

Is the thought of learning a new app stopping you from improving your business? Through-out May, we have 200 reasons to...