Pricing jobs is critical to any trade business. Incorrectly pricing jobs can reduce the profitability of your jobs and force...
Call Out Fees - a breakdown
by Marcel Donnelly on Jul 7, 2021 3:04:05 PM
A Call Out Fee (sometimes called Attendance Fees) is a set amount of money paid by the customer for a qualified tradesperson...
A guide to Tax Time for Tradespeople
by Marcel Donnelly on Jun 19, 2021 8:00:00 AM
We understand tax time can be a stressful time for time poor tradespeople and business owners and we want to help.
Customer Service Tips - Wrap Up
by Marcel Donnelly on Jun 14, 2021 10:00:00 AM
Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...
Customer Service Tip #4 - Showing Empathy
by Marcel Donnelly on Jun 12, 2021 10:00:00 AM
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...
Customer Service Tip #3 - Handling objections and hostilities
by Marcel Donnelly on Jun 10, 2021 10:00:00 AM
Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...
Customer Service Tip #2 - Pre-Call Preparation
by Marcel Donnelly on Jun 8, 2021 10:00:00 AM
Customer Service Tip #1 - The Power of Listening
by Marcel Donnelly on Jun 6, 2021 12:00:00 PM
How are tradie pricebooks created?
by Marcel Donnelly on Mar 9, 2021 11:02:30 AM
Creating a pricebook requires time however maintaining the pricebook requires a commitment.
The Task Template Modification Feature
by Marcel Donnelly on Mar 6, 2021 1:16:27 PM
Our in-app catalogue features over 1,800+ pre-built tasks that are maintained every week by our team.