Marcel Donnelly

Recent Posts

In 2021, it’s estimated that we are exposed to 6,000 to 10,000 ads every single day. Although knowing that can make you...

COVID-19 has been a difficult time for almost every business. With the ongoing restrictions and lockdowns across the...

Features To Help With Lockdowns

by Marcel Donnelly on Aug 2, 2021 3:55:45 PM

With lockdowns becoming more frequent across Australia in recent times, we believe it is important to know what features you...

Winning jobs is essential to any trade company and is imperative to consistent cash flow. Although quoting jobs can...

Running a business can be complex. So many numbers, so many people and so many general things to consider. We understand it...

Pricing jobs is critical to any trade business. Incorrectly pricing jobs can reduce the profitability of your jobs and force...

Call Out Fees - a breakdown

by Marcel Donnelly on Jul 7, 2021 3:04:05 PM

A Call Out Fee (sometimes called Attendance Fees) is a set amount of money paid by the customer for a qualified tradesperson...

We understand tax time can be a stressful time for time poor tradespeople and business owners and we want to help. 

Customer Service Tips - Wrap Up

by Marcel Donnelly on Jun 14, 2021 10:00:00 AM

Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...